Evidence Cleaner
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Frequently Asked Questions

Do you have questions about Evidence Cleaner? We've answered some of the most commonly asked questions below. If the answer to your question is not listed here, please Open a Support Ticket.

Click on the question below to be taken to the answer.
  1. What does Evidence Cleaner do?
  2. Does Evidence Cleaner work on all Windows versions?
  3. What's Plug-In?
  4. How to download Plug-Ins?
  5. How to install Plug-Ins?
  6. How to remove a Plug-In?
  7. How to create Plug-Ins?
  8. I lost my Evidence Cleaner, how do I retrieve it?
  9. I lost my Order ID, how do I retrieve it?
  10. I am a registered user, how do I upgrade my Evidence Cleaner?
  11. How do I uninstall Evidence Cleaner?
  12. Why do some browsers history still there after cleaning?
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    1. What does Evidence Cleaner do?
      Many people do not realize that the Windows operating system, Internet browsers as well many other programs store useless and redundant information on your hard drive. Not only does this information affect your computer performance by eating up needed hard drive space, but it can also pose a serious risk to your privacy. When someone accesses your computer, whether it's a hacker from the outside or someone sitting at your desk, they can use this information to find out what documents you have used, which pictures you have viewed, what web sites you have visited and much more. Evidence Cleaner cleans out all of this loose information, protecting your privacy and keeping your system at peak performance.

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    2. Does Evidence Cleaner work on all Windows versions?
      Yes, Evidence Cleaner works on Windows 95/98/ME/NT/2000/XP.

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    3. What's Plug-In?
      Did you know that many third party applications such as Windows Media Player, Real Player, Adobe Photoshop, and Paint Shop Pro store recent user activity? Evidence of the pictures you view, web sites you visit and media you play is all left on your PC. Our FREE Plug-ins remove these unnecessary files quickly and easily. Just follow the instructions below to install Evidence Cleaner Plug-ins.
      Click here to download Plug-Ins

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    4. How to download Plug-Ins?
      [1] Click here go to the Plug-In Library
      [2] Right-click a Plug-In title from the Plug-In list.
      [3] Select "Save Target As..." from the pop-up menu.
      [4] In the Save As dialog box, browse to a folder on your hard disk drive to save the downloaded Plug-In file in.
      [5] Click the Save button. The file will start downloading.
      [6] Once you have downloaded the Plug-In file, you can install the product onto your hard disk drive.

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    5. How to install Plug-Ins?
      [1] Open Evidence Cleaner.
      [2] Click "Plug-In Items" button to switch to the Plug-In tab sheet.
      [3] Click "Import Plug-Ins" button.
      [4] Select a Plug-In from your hard drive you want to install.
      [5] Click the "Open" button from the Open Dialog.

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    6. How to remove a Plug-In?
      [1] Open Evidence Cleaner.
      [2] Click "Plug-In Items" button to switch to the Plug-In tab sheet.
      [3] Right-click a Plug-In title from Plug-In list.
      [4] Select "Remove this Plug-In Item".

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    7. How to create Plug-Ins?
      Evidence Cleaner bundled the Plug-In Editor which is a tool for creating/editing Evidence Cleaner Plug-In files.
      Please note that the Plug-In Editor is only designed for advanced computer user.
      Click here to learn how to create Plug-Ins with Plug-In Editor

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    8. I lost my Evidence Cleaner, how do I retrieve it?
      Click here to retrieve your Evidence Cleaner


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    9. I lost my Order ID, how do I retrieve it?
      Click here to retrieve your Order ID

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    10. I am a registered user, how do I upgrade my Evidence Cleaner?
      All customers can get FREE upgrades for life!
      Click here to download the latest version of Evidence Cleaner

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    11. How do I uninstall Evidence Cleaner?
      Step 1. Open Evidence Cleaner.
      Step 2. Click "About" button.
      Step 3. Click "Uninstall" button.

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    12. Why do some browsers history still there after cleaning?
      You must close all browsers to be cleaned before cleaning.

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